<?php

/**
 * Support (SupportHost) configuration.
 */

return [
    /*
    |--------------------------------------------------------------------------
    | Data Retention
    |--------------------------------------------------------------------------
    |
    | Configuration for automatic cleanup of old support data.
    | Conversations and related data older than the retention period
    | will be purged to free up storage.
    |
    */
    'retention' => [
        // Enable/disable automatic retention enforcement
        'enabled' => env('SUPPORT_RETENTION_ENABLED', true),

        // Default retention period in days if not specified in entitlements
        'default_days' => env('SUPPORT_RETENTION_DEFAULT_DAYS', 365),

        // Batch size for cleanup operations (to avoid memory issues)
        'cleanup_batch_size' => env('SUPPORT_CLEANUP_BATCH_SIZE', 100),

        // Whether to keep system notes about purged conversations
        'keep_purge_notes' => env('SUPPORT_KEEP_PURGE_NOTES', true),
    ],

    /*
    |--------------------------------------------------------------------------
    | File Storage
    |--------------------------------------------------------------------------
    |
    | Configuration for support attachment storage.
    |
    */
    'storage' => [
        // Storage disk for attachments
        'disk' => env('SUPPORT_STORAGE_DISK', 'local'),

        // Maximum attachment size in bytes (10MB default)
        'max_attachment_size' => env('SUPPORT_MAX_ATTACHMENT_SIZE', 10 * 1024 * 1024),

        // Allowed attachment mime types
        'allowed_mime_types' => [
            'image/jpeg',
            'image/png',
            'image/gif',
            'image/webp',
            'application/pdf',
            'application/msword',
            'application/vnd.openxmlformats-officedocument.wordprocessingml.document',
            'application/vnd.ms-excel',
            'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet',
            'text/plain',
            'text/csv',
        ],
    ],
];